Define the Problem.

1 Hour

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People typically start solving problems before actually defining what it is they are trying to achieve. You know that something is not working the way you want, and you want a solution. Problem definition is used to establish a framework within which you can work to solve your problem.

Take a step back and define your problem first so that everyone is on the same page.

Problem Definition requires that you answer four questions in a specific order.

This work will guide your investigations from now on.

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